I can’t believe I made such a monumental mistake. Well, actually, I suppose I can. It’s in my nature that when I screw-up, it’s big time. Off-the-charts. Mucho grande, por favor.
For the past two-plus years I thought I was sending out a “Thank You” to each person who helped us. Turns out, I was not. Well, not to everyone. I just discovered this two days ago. Up until then, nobody told me and I didn’t confirm I was.I was (notice the past tense here) using an application where I entered in the person’s name, mail or e-mail address, and a personal note. Each month I would hit the “mail” button and the application was suppose to either send my email or a simple thank you card to everyone on the list. I would blissfully clear the list and begin the next month anew.
The only way I discovered this is I noticed there was no charge to our credit card for those that used the postal service. Like most people, I look for erroneous charges, but not for absent charges. I’m still not even sure how this omission dawned on me. In a panic, I checked the past credit card statements. I was right to panic. It didn’t work. Not one bit. The realization hit me that I had to fix this. Fast. Then, upon further investigation, I read that the application I used only sent 10 free emails (then I paid per message after that). So, only 10 people each month received a thank you.
I spent the past two days importing every donation ever made through PayPal, going all the way back to November 2009. Thank goodness they kept a record of every transaction! Sue and I will recreate each one of those thank you notes. But, for those donations Ryan received through the mail… I’m completely screwed. If you are looking for me, I’ll be the one curled-up in the dog house.
Please, accept my sincerest apology. I might be a bastard, but I’m not an inconsiderate one. I’m just sick about this! We must have come across as unappreciative. Or entitled. Or… who knows how many other things?
I’m also sick about the fact that I probably caused Ryan not to get further donations from some people. Hey, I get it… a simple thank you would be nice, right?
I tried my best to apologize in a cutesy way, mostly to make me feel better about this. Yet, when it gets right down to it, I really screwed up and there’s no easy way for me to say it.
I’m so, so sorry.