Saturday Recurring Vacancy Resolved?
For months now we had ongoing difficulty having Saturday night shifts covered. Prior to each month the upcoming staffing schedule would arrive with Saturday’s blank. The nursing agency was always scrambling to find someone to work. Sometimes they were successful. Sometime they weren’t.Last week the agency told me they have a candidate to regularly take Saturday nights. She would be over for orientation (last night). I crossed my fingers that we would like her. Thank goodness, we do. At least at first blush. Hey, she loves dogs… that helps.
Monday Through Wednesday Nursing Change
The nurse that has been with us since we returned from Kessler in September 2010 is slated for replacement in June, provided we approve of the candidate the nursing agency is sending for orientation on Monday. Again, I am keeping my fingers crossed.
I a small way I’m sad to see her leave. She was solid until lately.
Lately… that’s the problem. I noticed a decline in her performance. Nothing major, but noticeable just the same. It was just small things, like not emptying the suction canister after her shift. Still, I pay attention to details and demand those who care for Ryan do the same. I was going to talk to her about this.
That is until I got wind on Wednesday that she was considering leaving us. She cited a rough commute and not enough time with the family. These are both valid reasons. For me, however, it means she is not fully committed, and it showed in her performance. The day I heard she was entertaining this idea of leaving Ryan I had the gears in motion to replace her as quickly as possible. The nursing agency is on-board too.
I’m hopeful the transition will go quickly and smoothly.
Therapy Agency To Begin Soon
All-in-all, our insurance has been very good to us. Sue has built a wonderful relationship with them and they know we are sincere in our requests. We are selective in what we ask for and have never tried to dupe them. From a purely economic point, our care of Ryan has saved them loads of money. Having Ryan at home is best for everyone.
We were delightfully surprised when they called and informed us they found a therapy agency that will take Ryan’s case. They did ALL the leg work on our behalf! All they asked that we do is get a physician’s script of medical necessity.
If I had any doubt that Capital Home Health Care screwed us before, it is now entirely removed. If you remember, they made claims that the reduction in visits was forced upon them by our insurance. It wasn’t. You can read about it in the link at the bottom of the page.
CHHC was caught in deception (in my informed opinion) with some contrived story that fell flat. When I challenged them on it they did the unspeakable and discharged Ryan, leaving us in the lurch.
Since then, I have picked-up the slack. Ryan was never impacted by this seemingly unethical company. But, I was. Both my hands ache 24-hours a day. Literally, I have nearly no grip-strength left in either hand and the pain begins at the elbows and throbs to every joint in my fingers. My back is fried. It hurts to breathe.
But, I’ll look on the positive side… it’s only painful on the inhalation.
- Capital Home Health Care Employee Admits Wrong Doing and Company Pressure (rallyforryan.wordpress.com)
The Colangelis says
Hoping the next nurse is more dedicated than the previous. It’s extremely fortunate you are there. You are on top of things and recognize when someone is not doing the job the way they’re supposed to. Ryan is benefiting because of your oversight. We thank God for that.
🙂 / 🙁
Hello Ken, I’m glad new people are coming in to provide care for Ryan — he deserves only the best, which means, in addition to solid clinical skills, the genuine desire to help him. No one else need apply.
We need to get some kind of therapy going for your hands and back, like, yesterday. Someone who can come over and do some physical therapy. You and Sue need lots of TLC due to all the pressure and stress you are under. There is so much more I wish we could do — but rest assured, we will continue to do whatever we can to help you.
I keep seeing ads for Capital Home Health Care and I feel like I’ve been saved from disaster — I had actually cut out one of their ads thinking I may need them for a situation — then I saw how horribly they treated Ryan and your family — so heartless, not to mention, extremely unprofessional. Would never hire them and will inform others how they did Ryan.
Glad you posted this morning — you can probably see how many times we come to your blog hoping to find a new post from you. I’m so glad to hear the insurance company has been so supportive — they actually care about their customers — that’s wonderful!!
Sending hugs, hugs, and more hugs to you, Ryan, Sue and Kari. Praying for each one of you, always…for healing, encouragement, peace of mind, hope and every kind of help that you need. Lord, please ease this suffering, and give comfort to this beautiful family.
anna welsh says
Ken, front row seats (Lazy-boy recliners) for you and yours in heaven!
Ken, what you have had to deal with is so unfair to say the least; but you have never faltered. When it comes to taking care of Ryan, you and Sue just step up to the plate and do what needs to be done. Praying that the right people come your way to lighten the burden for you and “all nighters” are a thing of the past. You are doing a beautiful job, for which I know Ryan is so appreciative… of course he always knew he could count on Mom and Dad for whatever he ever needed! You are the best parents Ryan and Kari could ever hope for. Continually praying for Ryan’s awakening so he can tell you what he feels for you in his heart.
Gail Doyle says
Dear Ken, Hoping you find a nurse that meets your expectation of being with Ryan at night and giving him the best care possible .How you and Sue do everything is so amazing and Ryan looks so good and healthy .Praying you will also get Great therapists to assist you with Ryan during the day…….(you need a break!),,Thinking and praying for you all always and give Ryan a big hug for me and I still Believe Miracles Happen,they really do, Love Gail